AI Video Screening for Customer-Facing Roles

Resumes Can't Show
How They Talk to Customers

Screen communication skills, professionalism, and customer handling ability through AI-powered video interviews—before you waste time on phone calls.

40%

Less turnover

3x

Faster hiring

92%

AI accuracy

skilldeo AI Video Interview - showing interview progress, question panel, and candidate video recording

The Challenge

Why Hiring Customer-Facing Roles is Broken

📄

Resumes Don't Talk

You can't hear tone, warmth, or professionalism from a piece of paper. Yet communication is 90% of these jobs.

📱

Phone Screens Waste Time

20 phone calls. 2 hours each day. Most candidates sound the same—or worse, they're reading from ChatGPT.

🚪

Bad Hires Leave Fast

28% quit in 90 days because they couldn't handle customers. You knew in week one—but you'd already trained them.

Built for Customer-Facing Roles

Hire Better Frontline Teams

skilldeo is designed for roles where communication IS the job

👩‍⚕️ Healthcare Receptionists 📞 Call Center Agents 🏪 Retail Associates 🏨 Hotel Front Desk 🍽️ Restaurant Hosts 🏦 Bank Tellers ✈️ Airline Ground Staff 🏥 Medical Assistants 📦 Delivery Coordinators 🛎️ Customer Service Reps 💼 Insurance Agents 🚗 Auto Service Advisors

Who We Serve

Built for Teams That Hire at Scale

Whether you're hiring 10 or 10,000, skilldeo adapts to your workflow

🏢

Enterprises

Large organizations with high-volume hiring needs

Screen 1,000+ candidates per month
Multi-location hiring campaigns
Custom AI evaluation criteria
ATS & HRMS integrations
Dedicated account manager
Compliance & audit trails

Call Centers Retail Chains Healthcare

Talk to Sales →

🤝

Staffing Agencies

Recruitment firms placing customer-facing talent

Pre-screen before client submission
White-label video assessments
Shareable candidate profiles
Bulk candidate processing
Agency dashboard & analytics
Revenue share partnerships

Temp Staffing RPO Recruiters

Become a Partner →

🚀

Small & Medium Businesses

Growing companies building their frontline teams

No recruitment team required
Pay-per-interview pricing
Ready-to-use Skill Packs
Self-serve platform
Quick setup in 10 minutes
Free trial available

Clinics Restaurants Retailers

Start Free Trial →

Streamlined Hiring Process

Three Steps to Better Hires

skilldeo automates your hiring workflow from job posting to final decision

Post Job

Create a hiring agent in 2 minutes. Our AI generates role-specific interview questions automatically.

AI Screens

Candidates record video responses. Our AI scores communication skills instantly, 24/7.

Hire Talent

Review the ranked shortlist, watch key video clips, and hire the best candidate fast.

Why Video Wins

Video Beats Phone Screens Every Time

For customer-facing roles, how someone communicates IS the job

What You Learn	Resume	Phone Screen	skilldeo Video
Professional appearance & presentation	✗	✗	✓
Tone of voice & warmth	✗	✓	✓
Body language & eye contact	✗	✗	✓
Think-on-feet ability (no ChatGPT)	✗	✗	✓
Review anytime, share with team	✓	✗	✓
Screen 100 candidates in 1 hour	✓	✗	✓

Social Proof

Trusted by Teams Hiring at Scale

See why forward-thinking companies are switching from phone screens to AI video interviews

"skilldeo’s video screening is a breakthrough. What took 2-3 hours of manual review now happens in 15 minutes. I can evaluate 10 candidates in the time it used to take for just 2. The quality insights are incredibly accurate."

Acthutha Raman

Gradskey

40% Less Turnover

"Hiring used to take weeks. Now skilldeo’s AI processes profiles instantly with 24/7 Tamil and Hindi support. We only interview qualified candidates – like having a recruiter who never sleeps."

Suriya Moorthy

T2 Innovations

3x Faster Hiring

"The AI screening has completely automated my workflow. I evaluate 50+ candidates in one morning and instantly identify the top 5 prospects. No more endless screening calls – just direct access to the best talent."

Indranil

iLEAD

15hrs Saved/Week

AI-Powered Questions

Smart Questions for Customer Roles

Our AI generates role-specific questions that reveal true communication ability

😠

Handling Difficult Customers

"A customer is upset about a delayed order. Walk me through how you'd handle this conversation."

💬

Communication Style

"Explain our return policy to a customer who doesn't understand why they can't get a refund."

🤝

Customer Empathy

"Tell me about a time you went above and beyond for a customer. What did you do and why?"

Support Center

Frequently Asked Questions

Transparency is our priority. Here's everything you need to know about our accuracy, privacy, and compliance.

🎯How accurate is the AI screening?

Our AI models maintain a 92% correlation with expert human recruiters. We utilize validated I/O psychology frameworks to assess communication markers, ensuring candidates are scored on relevant job skills, not keywords.

🌍Are you GDPR and CCPA compliant?

Yes. skilldeo is fully compliant with GDPR, CCPA, and other major privacy regulations. We maintain comprehensive documentation and conduct regular third-party audits.

⚖️How do you prevent bias in scoring?

Our AI is trained on diverse datasets and regularly audited for bias. We focus on job-relevant communication skills rather than demographic factors, and provide transparent scoring explanations.

🗑️Can candidates delete their data?

Yes. Candidates can request complete deletion of their data at any time through our privacy portal or by contacting our Data Protection Officer. Deletion is processed within 30 days.

📊Is the scoring algorithm transparent?

We provide detailed breakdowns of how candidates are scored across multiple dimensions including communication clarity, tone, professionalism, and content relevance. No black boxes.

Still have questions? Contact our Data Protection Officer at social@skilldeo.ai

Resumes Can't ShowHow They Talk to Customers

40%

3x

92%